Below please find useful information about our reservation system.
How can you make reservations
You can make reservations through:
• your account,
• EnergaCAMERIMAGE mobile app available for download at App Store and Google Play,
• at the Reception Desk of the Festival Center (CKK Jordanki) and information points at Cinema City and the Documentary Theatre- Wilam Horzyca Theatre.
What would you need your reservations for
Reservations are required for film screenings, seminars & sponsor events. If you have an entry card, there is no need to buy a ticket.
You don't need reservations for Q&As, selected sponsor events, EnergaCAMERIMAGE Market and festival exhibitions.
When entering the room where the event is held, please show your entry card to be scanned by the staff at the door.
When does it start
Reservation system launches on Saturday, November 15th at 8:00 am. On the following days the booking will start at 8:00 am.
You can make reservations for events on the current and following day. The festival’s opening and closing galas, as well as accompanying screenings, are excluded from reservation system. If you have an entry card, you may be able to participate in the galas if there are free seats- priority is given to the guests with invitations.
Where can you see your reservation
You can view your reservations on your account and in the EnergaCAMERIMAGE mobile application (My bookings tab).
If you see the message ” The booking for this event is not active yet” or “There are no tickets left for this event” it means that the reservations haven't started yet, or there are no more tickets available.
A reserved event will be marked with the symbol in the program.
Important information
Reservations for all events, except for seminars, expire 15 minutes after the start of the event. Unused reservations are returned to the pool.
Reservations for seminars expire at the beginning of events. We recommend arriving 15 minutes before the start of the seminar. Unused reservations will be distributed among attendees who do not have a reservation but would like to participate in the seminar.
If you cannot make it to the event, please remember to cancel your reservation at My bookings > Cancel on your Camerimage account.
Detailed information about tickets, entry cards and reservations can be found in Terms&Conditions.