TICKET RESERVATION FOR ENTRY CARD HOLDERS

Saturday November 14th, 2020

We are very happy to announce the start of EnergaCAMERIMAGE 2020. Starting from 14th November, you will be able to book your Entry Tickets for over 170 titles available in our program this year! Below you can find some basic rules on how to operate our reservation system, to successfully get tickets for films that you planned to watch.

• The reservation of free tickets will be possible for screenings that take place on the same and the next day.
• Bookings for screenings that take place on the next day start everyday at 6:00AM (CET).
• You can book your free tickets using our interactive line-up: https://camerimage.pl/en/timetable/  or directly at the film's profile on online.energacamerimage.pl.
• After choosing the title that you wish to watch, click "Book Now" button to get to the booking window.
• If you see a "No pools available at the moment." message when trying to reserve your ticket, it means that either the reservation window has not opened yet or that there are no more tickets available for this screening.
• In order to proceed with your reservation, make sure to click on the [1] button on the right side of the screen. You will then see a new text field "Ticket code or pass code" where you should paste your 13-digit entry card number.
• After successfully booking Free Ticket, you will get an email with confirmation of your booking. Please remember that our live events (Q&A, seminars, meetings) available on online.energacamerimage.pl do not require any reservation and are available to all holders of our Entry Card from the moment of their streaming until the end of the festival!
• You can check all of your reservations on online platform, on its main screen or on "Movies" bookmark.
• Once you reserve your free ticket, look for a "play" button that will appear in the record of the film on online.camerimage.pl at the time of its premiere.
• In case of any technical difficulties, please check our HELP section at the bottom of the page
• You can return your reservation  here: https://camerimage.pl/en/moje-seanse/ by entering your Entry Card code and e-mail address. Choose the free ticket that you wish to return and confirm.
• It's possible to add films and live events to your favourite list at our interactive line-up, so it will be easier for you to plan your bookings!
• We would like to remind you that due to the characteristics of online film festival, our Program is dynamic and it may change. Please check our website, where you can learn about all of the changes that we introduced during this year's edition.